Payment Policy – Arafa Fragrance
Effective Date: 26 May 2025
Thank you for shopping with Arafa Fragrance. This Payment Policy outlines our procedures for handling transactions securely and transparently.
Accepted Payment Methods
We accept the following secure payment options on our website:
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Credit & Debit Cards (Visa, MasterCard, RuPay, Maestro)
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UPI (Google Pay, PhonePe, BHIM, Paytm, etc.)
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Net Banking (Major Indian banks supported)
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Cash on Delivery (COD) – Available for select pin codes
All online transactions are processed through Razorpay, a trusted and PCI-DSS-compliant payment gateway.
Online Payments & Security
Your payment security is our top priority. All transactions are:
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Encrypted and secure
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Processed through SSL-certified channels
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Compliant with industry-standard data protection
We do not store your payment information. Razorpay handles all card and UPI credentials.
Order Confirmation & Invoice
Once payment is completed, you will receive:
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A detailed order confirmation email
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A digital invoice for your records
If you do not receive confirmation within 10 minutes, contact us immediately.
📧 arsath.ispf@gmail.com
📞 +91 7845729581
Tracking Your Order
Once your order is shipped, you’ll receive a tracking number via email/SMS.
You can track your shipment directly on the courier partner’s website.
Pricing and Currency
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All prices listed on our website are in INR (₹)
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We reserve the right to update pricing or correct errors without prior notice
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Shipping and applicable GST will be shown before checkout
Refunds and Returns
Please refer to our Return & Refund Policy for complete details.
Products must be returned unopened and in original condition to qualify.
Disputes & Chargebacks
If you experience any issue with your payment, please contact us first.
We aim to resolve all concerns quickly and professionally.
Policy Updates
Arafa Fragrance reserves the right to modify this Payment Policy at any time. Updates will be posted here and are effective immediately.
Need Help?
For any payment-related assistance:
📧 arsath.ispf@gmail.com
📞 +91 7845729581
We are here to support you at every step of your shopping journey.
Thank you for choosing Arafa Fragrance — Where elegance meets aroma.
